Frequently Asked Questions.
Do I have to create an account to purchase medicines for your portal?
No, you don’t have to create an account for buying medicine son our portal. You can easily purchase medicines without creating an account or registering with your email id.
But it would be better for you to register with your email id as then you will be getting regular emails from us regarding offers and discounts from our portal.
How long before you deliver your order to our doorstep?
We generally deliver medicines as fast as possible. With us, depending on your geographical location you are going to get your medicines to any time within 3-20 days.
For example, if you are domestically placed and not far from one of our logistical centers that are within the same state or city, or town then you can get your orders within 3- 4 days.
When you are situated domestically but in another state then you can get your order within 5-7 working days.
And lastly, if you are placed internationally then you can expect to get your orders within 20 working days. Remember that this is only counting the working days as the holidays are closed.
Can I track my order?
Of course, you can. After you have placed an order on our portal you can track your package on our website and checking out the Order Tracking section.
Here you will find all the updates as to when your order left our facility when it has been shipped from our logistical bay when it did arrive at our logistical hub in your state, and when the package is out for dispatch and final delivery.
Until when can I cancel my order?
You deserve the right to cancel your order at any time until the medicines have been delivered to your doorstep. Thus from the time of ordering your medicines until the time it is delivered to you, you can cancel orders any time.
Remember that we also give you time to cancel your order even after delivery for a maximum period of 24 Hour from the date of receiving. All your cancellation orders will be refunded back online.
Is it safe to purchase medicines on your portal?
Of course, it’s safe to buy medicines from BeeMedz. We are an authentic portal having all the licenses to work as a medicine supplier for retailers. We provide you medicines of all types on our portal at the best prices. If you have any query regarding our company then you can even speak with our customer service executives by calling us on our helpline number.
Is the payment portal safe to carry out online transactions?
We have a very safe online portal for payment. You can carry out your transactions online on our portal safely without worrying about the safety of your confidential payment information.
We can ensure that we establish a highly protected end-to-end peer connection using a fast and desired payment gateway for procuring your payment.
What is the maximum time for refund and cancellation of my order?
After delivery, you have a maximum period of 7 days including holidays in which you got to cancel your order. Remember that in this case, our delivery agent will check out the product before taking it back from you.
Even in these cases, some part of the money such as taxes is not refunded back. There are also cancellation charges which are further deducted and the rest is paid back using an online mode of transfer.
How do I buy prescription drugs from your portal?
For buying prescription drugs online on our portal you got to upload a copy of your prescription on our portal by entire scanning or faxing the same to us.